Policies & Procedures

Booking & intake

All practitioners are by appointment only — please book directly with your practitioner by text or call before coming in; walk-ins and drop-ins aren't available. New clients complete a brief intake before or at the first visit. Natural health consulting with Diane has its own intake and agreement, separate from hands-on bodywork.

Cancellations & late arrivals

Please give as much notice as possible if you need to cancel or reschedule — your practitioner holds that time for you. There may be a charge for cancellations with less than 24 hours notice. No-show appointments will be charged the full amount of the scheduled appointment time. Late arrivals may result in a shortened session at the full scheduled rate.

Payments

Each practitioner sets their own rates and accepts payment directly. Most accept cash, card, or Venmo — confirm with your practitioner when you book. Ask your practitioner about current package options that encourage regular care.

Scope of care

Services at Awareness Health are complementary wellness care and are not a substitute for medical diagnosis or treatment. Please share relevant health history on your intake so your practitioner can work safely with you.